Privacy policy

Privacy Policy

This Privacy Policy describes how FurRx (“we,” “us,” “our,” or “the Site”) collects, uses, shares, and protects your personal information when you interact with our website (www.furrx.store) or use any of our services, including making purchases, contacting customer service, or browsing the Site (collectively referred to as the “Services”).
By using our Services, you agree to the terms and practices described in this policy. If you do not agree, please discontinue use of the Site.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page with a revised “Last updated” date. Continued use of the Site following changes constitutes your acceptance of the revised policy.

Information We Collect

We collect personal data from you directly, automatically through technologies like cookies, and from third-party sources. The type and amount of information we collect depends on how you interact with FurRx.

1. Information You Provide to Us

When you use our Services, you may provide us with:

  • Contact information: name, address, phone number, email

  • Order details: shipping and billing address, purchase history

  • Account information: login credentials, preferences

  • Shopping behavior: items viewed, added to cart, or purchased

  • Support inquiries: messages you send us, including attachments or complaints

Providing this information may be required for processing transactions or delivering services.

2. Data Collected Automatically

When you visit our Site, we may automatically collect data such as:

  • Device type, IP address, browser type

  • Pages viewed, time spent on site, click paths

  • Interaction with ads or emails

  • Access times and referral URLs

We collect this information using tools like cookies and tracking pixels to improve functionality, security, and marketing relevance.

3. Data from Third Parties

We may also receive personal data from:

  • Shopify (our e-commerce provider)

  • Payment gateways (e.g., for verifying purchases)

  • Analytics and advertising tools (e.g., Facebook, Google)

  • Marketing partners or social platforms

We handle this data in line with this Privacy Policy, but we are not responsible for the practices of third-party providers.

How We Use Your Information

We use your data to:

  • Process orders and manage your transactions

  • Deliver products and communicate updates

  • Respond to support requests and provide customer care

  • Send marketing emails, promotions, and offers (only if opted in)

  • Ensure security, detect fraud, and enforce our policies

  • Analyze usage and optimize our Site’s performance

You may opt out of marketing at any time using the “unsubscribe” link in emails.

Cookies and Tracking Technologies

Cookies help us enhance your experience by remembering preferences, saving login sessions, and analyzing performance.
We may also allow third parties to set cookies for analytics or advertising purposes. You can control cookies via your browser settings. However, disabling them may limit some site functionality.

Learn more about Shopify’s cookie use: https://www.shopify.com/legal/cookies

Sharing of Personal Data

We may share your personal data with:

  • Service providers (e.g., payment processors, shipping companies, IT tools)

  • Business partners (e.g., Shopify, for platform hosting)

  • Marketing vendors (to send you offers or display relevant ads)

  • Affiliated companies (for internal use)

  • Authorities or legal entities, if required by law or to protect our rights

We may also share your data in connection with a merger, acquisition, or business transfer.

Data disclosed in the past 12 months includes:

Category Shared With
Identifiers (name, email, address) Payment processors, shipping partners, affiliates
Commercial info (orders, returns) Same as above
Internet data (device, usage patterns) Analytics and advertising tools

We do not sell or use sensitive personal data for profiling or automated decision-making.

User-Generated Content

Any reviews, comments, or content you submit publicly may be visible to others. We recommend avoiding the inclusion of sensitive personal details in such content.

Third-Party Sites and Links

Our Site may include links to other websites not operated by FurRx. We are not responsible for their content, policies, or practices.
If you interact with these third-party platforms, their privacy terms apply.

Children’s Privacy

Our Services are intended for adults. We do not knowingly collect data from individuals under the age of 16.
If you believe a child has submitted personal information, please contact us so we can remove it.

Data Security and Retention

We use administrative, technical, and physical safeguards to protect your data. While no system is entirely secure, we work to maintain a safe environment.
We retain your data only as long as needed for the purposes outlined in this policy, unless a longer retention period is required by law.

Your Privacy Rights

Depending on your jurisdiction (e.g., California, EU, UK), you may have the right to:

  • Access the personal data we hold about you

  • Request deletion of your personal information

  • Correct inaccurate data

  • Withdraw consent (where applicable)

  • Restrict or object to how your data is used

  • Request a copy of your data (data portability)

  • Appeal decisions related to privacy requests

To make a privacy-related request or exercise your rights, contact us using the details below. We may require identity verification for your protection.

International Data Transfers

Your information may be transferred to and processed in countries outside your own, including the United States.
When transferring data from the EU or UK, we use legal safeguards such as Standard Contractual Clauses (SCCs) or other appropriate measures.

Questions or Concerns? Contact Us

If you have any questions about this Privacy Policy, your data rights, or would like to file a complaint, please reach out:

Address: 530 Lakeview Circle, Tea, SD 57064, USA
Phone: +1 612-419-4479
Email: support@furrx.store